Question 1

What types of service do you do?

Accepted Answer

We do on-going domestic and commercial cleaning on regular basis. We also offer spring cleaning, end-of-lease cleaning, and window cleaning as one-offs.  To book your clean, please click here.(https://www.offdust.com.au/book-now)

For commercial cleaning, we do regular office cleaning, local gyms, medical clinics, retail stores, cafes & restaurants, child care, theaters, local community centres, retirement villages, building complexes, strata cleaning etc.  For any commercial cleaning inquiries, please click here (https://www.offdust.com.au/office-cleaners/perth)for free visit quotes.

Question 2

What's your rates?

Accepted Answer

We don't charge hourly rates. OffDust operates on a cleaning checklist (scope of work) rather than charging by the hour and working to a fixed time limit. As such our cleaners will stay for as long as it takes to complete the cleaning service you have booked, they will work as efficiently as possible while ensuring the cleaning is completed to the highest possible standard.

Click here (https://www.offdust.com.au/request-a-quote)to submit the quote form.

Question 3

Will I have the same cleaner each time?

Accepted Answer

Yes, We will always try to keep the same cleaning team for you on each and every visit, however there can be unforeseen circumstances that prevent this from happening as such we will make arrangements to ensure your cleaning service is still covered in that instance.

Question 4

Will you use my cleaning products if I prefer it?

Accepted Answer

Yes we can, however if they don’t achieve the results we expect or can deliver using our products, the clean may not be covered by our work guarantee.

Question 5

Do you bring everything to carry out the cleaning?

Accepted Answer

OffDust will bring everything the vacuum cleaner, steam cleaner, mop, buckets, clothes and all other cleaning materials which maintained and sanitised in a good clean condition. We do require running hot water, safe useable electrical outlets & working lights at every property we provide a cleaning service for. Alternatively you can supply your own cleaning products if desired.

Question 6

How do I book for a cleaning service?

Accepted Answer

The best way to book your clean is to enter your relevant details to get the best suitable availability for you. Also our assistant on live chat can help you book straight away. Please leave your contact info if we're offline. We'll get back to you ASAP. Also you can call 0434 598 374 for live help or text us.

Question 7

Still have questions?

Accepted Answer

Click on the chat box to talk to us or go to FAQ (javascript:void(0))page for more info.

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